About Us/FAQ's

About Us

Just like you, we’re collectors also! M3 Toys was launched in January 2018 by Michael, Monica, and our son Matthew...hence the name M3.



    • Do you ship to (insert country name here) ?


    • Are all items in MINT CONDITION?
    • Yes, all our items are in Mint Condition, unless otherwise listed. We have a "Mint Condition Guarantee". If your item did not arrive in Mint Condition, please contact us for a replacement.


    • Can I cancel my order?
    • You may cancel your order at any time before your order ships and will be issued a store credit or refund. All sales are final after your order ships. 


    • How do you ship?
    • All items are shipped safely in boxes.
    • All Neca figures and collectibles ship bubble wrapped in a box.
    • 1-3 Funko Pops are shipped bubble wrapped in a box. 4+ Funko Pops are shipped box within a box. We ship via USPS First Class and Priority Mail.
    • Squishmallows ship in a bag mailer or box. Depending on size.


      • My order was returned to you due to a bad address! My mistake...What now?
      • We will ship your order back to the correct address. You just need to pay the shipping cost.


    • Where are you located?
    • We operate out of Chicago, IL. Our location is at 2333 N Seeley Ave Chicago IL 60647. We're open Monday to Friday from 10am-5pm and Saturday from 12pm-4pm (excluding Holidays).
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