About Us/FAQ's

About Us

Just like you, we’re collectors also! We decided to start M3 Toys to give you, easier and faster access to your collectibles and hard to find products. We are a 3 person ran small business. M3 Toys was launched in January 2018 by Michael, Monica, and our son Matthew...hence the name M3. 

FAQ's

  • Do you ship to (insert country name here) ?
  • WE SHIP WORLDWIDE
  • Are all items in MINT CONDITION?
  • Yes, all our items are Mint Condition, unless otherwise listed. We have a "Mint Condition Guarantee". If your item is not in Mint Condition, please contact us for a replacement.
  • Can I cancel my order?
  • All orders may be cancelled within 24 hours but will be assessed a 25% cancellation fee. All orders are final after this time frame.
  • How do you ship?
  • All items are shipped safely, wrapped in bubble wrap and in a box. 1-3 Pops are shipped bubble wrapped in a box. 4+ Pops are shipped box within a box. We ship via USPS First Class and Priority Mail.
  • Am I charged right away for my Pre Order?
  • Yes, you are charged at the time of order. This guarantees your order. You can also leave a 50% deposit if you do not wish to pay in full.
  • When will my Pre Order ship?
  • Your Pre Order will ship when in stock. Please refer to our Pre Order policy here. Get updates here.
  • Why are some items that I Pre-Ordered already in stores?!
  • Stores usually receive their stock first. We appreciate your patience and understanding. This is out of our control and in the hands of our distributors
  • My order was returned to you due to a bad address! What now?
  • We will ship your order back to the correct address. You just need to pay the shipping cost.
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